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It’s just a simple matter of configuration…Ĭlick on the gear icon on the top right of your Gmail screen and choose “Settings”:

Like I said, and in the immortal words of Hitchhiker’s Guide to the Galaxy, don’t panic. To start, I’ll set up my own Gmail account into the same configuration, as you can see: An easy fix and no mail has been lost or sidetracked! Got it? Yeah, I don’t really understand either 🙂Īnyway, whatever Google wants to call them, my guess is that your grandson simply hid the folders, um, labels in question.

Folders imply a file system and while Google has GDrive, it doesn’t have folders. That’s crazy! While you can’t skin your Gmail to have a different appearance or to have a UI that’s consistent with the Mac interface or Windows 10, there are some tweaks and changes you can make, and one of them is indeed hiding folders, even those that seem critical to your use.īut let’s use the right nomenclature: they’re not folders, they’re “labels” because Gmail doesn’t have folders. The sent box in outlook for Mac showed duplicate emails although this now seems to have fixed itself aince ive updated the software.Though its interface hasn’t changed much in the last few years, Google’s Gmail property has continued to grow and now has over 1 billion active users. Google garage dont know why this has happened at their end as some folders are fine but others arent.Īt one point a few weeks back by emails were looking liek theyr were sending twice. I’ve also tried selecting “Move” and choosing the folder but this only works maybe one in ten times.Īlso, the folders I have created in outlook have not worked the same in Gmail so now all my folderd are completely out of whack in Gmail - due to this, I cant even move my emails into the correct folders or “labels” as its impossible to find them. The small icon envelope just moves back over to the inbox when i try to drag over. I use a lot of folders to organise my emails and for the last two weeks my emails in the inbox just dont want to move into the folders i create when dragging and dropping.

I’m currently using version Microsoft Outlook for Mac Version 16.19 (181109). I have a Gmail account which i prefer to view via Microsoft Outlook. Im on a MacBook Air with macOS Hogh Sierra version 10.13.6.